A well-maintained home makes a real difference to everyday life. At Certa, we know that getting repairs reported, understood and resolved is an important part of keeping our community safe, comfortable and cared for.
Whether it’s a leaking tap, a heating issue, a problem with a communal area or something that needs attention in your home, we encourage residents to report repairs as soon as they become aware of them.
We also want residents to feel confident about the repairs process. Our aim is to keep communication clear, make sure issues are properly understood and work with residents to help get problems resolved.