Our Organisation

Ensuring effective governance of the TMO including increasing membership, committee membership and sustainability, accountability, and an effective split between governing and operational activities;

• Consulting and involving residents through meetings, surveys, working groups, newsletters and events to ensure that the services we provide meet their needs;

• Maintaining financial accounts including annually audited accounts and reporting to our membership, the Financial Services Authority, and the Council in accordance with the Management Agreement;

• Provide an estate based office which will be open for normal office hours;

• Maintaining an efficient, effective, motivated staff team;

• Ensuring effective management of contractors and ongoing assessment for value for money;

• Providing quarterly monitoring reports to the Council including all data required;

• Ensuring regular satisfaction surveys are carried out and results analysed, reported back to residents and acted upon;

• Producing an Annual Report to all residents on our performance across all areas;

• Working with other agencies and community groups to identify and address the needs of our community